Category Archive : Tech

How to Succeed in School the Rory Gilmore Way

If you’re looking for some fictionalized inspiration to kickstart your study habits, there’s no doubt that Rory Gilmore will be one of the first characters to come to mind. Whether you’re an avid Gilmore Girls fan or you’ve only seen GIFs of Rory and Lorelai eating junk food, absorbing all the pop culture they can get their hands on, or drinking inordinate amounts of coffee, you probably conflate “Rory Gilmore” and “book smart” in your mind. Luckily, we’ve had eight seasons of the Gilmores to inspire us. Channel your inner Rory for massive success in school!

Do the Readings, Then Read Some More

Always keep a book with you. While it won’t have the all-important book smell, you can even download the free Kindle app to your phone to have a digital library with you wherever you go. When your teacher assigns a book, read it—not the SparkNotes version. But be sure to branch out, too. If a topic comes up in class that interests you, search for book titles in that subject on Amazon or Google. And, don’t forget to have your daily dose of fiction, whether it’s a classic or a new release. Want to go all-in? Check out the Rory Gilmore Reading Challenge to read all of the titles Rory read in the series.

Caffeinate

No true Gilmore Girl would try to get through the day (or a study session) without a pick-me-up. If you don’t like coffee, opt for your favorite energizing drink instead—did you know that Alexis Bledel dislikes coffee and usually had cola in her mug?

Study, Study, Study

This one should be obvious: Rory studies like a superhuman. However, adhering to a study schedule that intense might lead to burnout, which will only detract from your goals in the long run. Check out your favorite studyblr or head to Pinterest for some inspiration to kickstart your study habits. For example, check out the Pomodoro method to prevent study fatigue. Find yourself floundering still? Look into a summer boot camp to boost your standardized test scores (to Rory-approved levels) and build better study habits.

Stock Up On Supplies

A pleasing aesthetic certainly isn’t the most important part of your study routine, but it helps keep you motivated. Color-code your notes. Make the pretty flashcards. Keep your planner updated and ready for scheduling study dates and extracurriculars. Head to your version of Doose’s Market (or, you know, Amazon) and pick up whatever pens, highlighters, notebooks, and other office supplies bring a bit of joy to your school day.

Don’t Forget the Brain Food

Any self-respecting Gilmore girl will be ready with Pop-Tarts, takeout, and whatever the daily choice is at Al’s Pancake World. Your brain needs plenty of food to fuel all that schoolwork, right? Keep a special treat on hand for your study sessions—you can even use it as one of your motivation techniques.

Dress the Part

While you’re studying and working through assignments at home, a messy bun and sweats are fine. But, when you’re actually in class, a little effort goes a long way. Not only will you make a better impression on your peers and teachers, but also you’ll feel better (and work better). Channel Rory’s schoolgirl look with petite cardigans and pleated skirts, or shop around for something that matches your personal style and helps you look like the serious student you’re becoming.

Sometimes You’ll Fall Short (and That’s Okay)

While Rory is undoubtedly the reigning queen of studying, she’s not perfect. Even fictional humans make mistakes (I mean, look at the Gilmore Girls revival…). Sometimes she gets bad grades. She makes poor decisions. She messes up, just like we all do. The most important thing is that you bounce back afterward. Even when you have a bad day, know that your hard work will pay off down the road if you keep it up.

Rory Gilmore might not be the perfect role model, but her study success can’t be beaten. Get dressed in your prep school best, learn the right study habits for you, grab some coffee and a donut, and get to work!

What Equipment Is Needed to Run a Call Center?

When you set up a call center, you streamline the process for your team to achieve goals. A great set up starts with considering how many employees you’ll need and setting concrete objectives for your call center. 

Once those are established, you’ll want to make sure the call center equipment you use is right for your needs. Here are some tips for getting your new system running. 

Find Practical Computers

Call center operations use sophisticated software to enhance the customer experience and ensure that all calls are routed to the right agent for minimum frustration and maximum efficiency. The desktop computer is the basic element undergirding the whole operation. Even when using cloud-based call center software, agents need a way to access it.

Locate your nearest uBreakiFix location so any computer issues can be fixed the right way the first time, and with minimal downtime. As you buy, choose desktops over laptops. While some laptops are cheaper, there are good reasons to prefer desktops: 

  • Faster processing speeds at a lower cost than equivalent speeds on a laptop
  • More storage space
  • More connections for working with headsets, microphones or any other add-ons
  • Greater safety for your investment, as a larger size, makes them harder to steal and less likely to be moved and dropped

Use Efficient Headsets

Your personnel needs quality headsets. The traditional phone simply won’t do the job, and a poor quality headset will result in frustrated customers (and agents). Agents will have difficulty hearing the customer over the noise of the call center, and customers will have trouble making out the agent if the headsets aren’t equipped with a quality microphone.

While choosing a headset is always a balance of cost and quality, good headsets have a few things in common:

  • They are wired since wireless headsets have to be recharged and cost more for equivalent quality
  • They are comfortable so that agents are not tempted to remove them frequently
  • They offer noise reduction technology that enables agents to hear customers clearly
  • They have a reputation for quality, so you don’t have to replace them in just a few months
  • They have USB connections for the best sound quality and voice clarity

Select User-Friendly Software 

The software you choose for your call center should improve quality and speed. Good software gets your agents, customers and business goals all on the same page and reduces handling times, callbacks, and transfers. The right software will also offer you a high degree of functionality without the need to invest in extensive on-premises infrastructure.

There are many types of cloud-based call center software available, but not all are created equal. Here’s what to look for:

  • Omnichannel integration so you can communicate with your customers seamlessly across channels
  • Call center quality management so you can observe, measure, and evaluate how the call center is performing
  • Consistent, reliable uptime with 24/7 customer support
  • Scalability so your call center can respond flexibly to your business needs
  • Predictive dialers with CRM integrations and customizable workflow

Settle In With Comfortable Equipment

Call centers have an unpleasant reputation for high turnover among agents. Every time an agent leaves, you have to find a new one, retrain them, and accept slower speeds and lowered efficiency for a while as the new agent learns the ropes. One simple way of retaining your call center agents is by making them comfortable.

You may choose to make agents comfortable by hiring them to work from home, but if you have them come to your facility, here are some things to consider getting:

  • Chairs comfortable enough to sit in for hours at a time
  • Desks designs and computer mice that minimize repetitive stress injury
  • Lighting that is comfortable rather than glaring
  • Blue light filters for computer screens to minimize headaches and eyestrain
  • A break room where agents can decompress

Which Type of Engineering Should You Study?

Deciding on a major when you get to college can be daunting. What’s even more daunting is when you decide to go into a field such as engineering, which has countless applications in several areas and industries. So, how do you decide which focus is the right fit for you? Looking at successful engineering companies and firms can help you figure out what your most lucrative choices might be. When it comes down to being an engineering student, it’s important to have a solid understanding of what your life will be like as an engineering major as well as post-graduation.

What To Expect As An Engineering Major

Majoring in engineering requires studying a variety of fields, including science, math, and even business. The broad nature of the skills you master in your introductory years as an engineering student means that there are a variety of disciplines for you to choose from as you continue to specify your education. You’ll be trained in identifying and solving problems, communicating effectively, and formulating and carrying out experiments. Depending on your concentration, you may also need to take courses in ethics.

Each engineering major will have a different set of skills that they hone in undergrad. These skills will ultimately prepare you to work effectively in the environment most relevant to your field of study, and each environment is different. For example, if you’re planning on becoming a biomedical engineer, you may need to learn how to use medical technology like MRI machines. You may also need to learn how to use specialized work gear such as flame-resistant clothing if you’re working as a fire engineer. Fire engineers help keep buildings up to code and may also investigate certain fires. If you aren’t as excited about science but are still interested in finding a lucrative engineering job, Civil Engineering may be a good fit for you. While considered one of the “easier” engineering jobs to get, the day-to-day demands of your actual career are much more stressful than other types of engineering. Ultimately, what concentration you choose to focus on as an engineering major comes down to your aptitudes and interests. However, keeping in mind the average starting salaries as well as where you would like to be working in five or ten years can also help inform your decision.

It’s important to note that, regardless of the field of study you choose, a career in engineering entails dedicating yourself to staying up to date on the latest advancements, discoveries, and creations. Engineers are lifelong learners, so you must be willing to attend conferences and presentations even once you receive your degree. Doing so ensures that you will always stay at the forefront of your field and stay competitive in the job market. How exactly do you find a job, though?

Staffing Agencies Are One Route To A Career

Of course, once you graduate with your engineering degree, you’ll need to find a job to put your skills to use. Enter businesses like Enser Corporation. Enser Corp is an engineering staffing agency that was established in 1947 to provide solutions for engineering service demands, including areas like design, testing, and analysis. The agency can help place you in a job ranging anywhere from Mechanical Design to Finite Element Analysis, making them the perfect choice for recent graduates. Enser prides itself on offering a caliber of service that’s unmatched by other engineering firms. Best of all, since they serve both you and a specific client, it’s in their best interest to find suitable job placements for both parties. This can make the job application process much simpler and far less stressful. Some agencies will even be able to help coach you through designing your resume and fielding interview questions.

Where Can I Take a DO-254 Training Course?

There are multiple routes to take when opting for DO 254 training. From certification seminars to accredited college programs, applicants can focus on multiple approaches when opting for extensive training. These also include more technical details pertaining to the DO-254 curriculum, while also learning real-world skills that may be applicable to the job.

It’s ideal to conduct extensive research before opting for any single approach. This is because you need to find the best teachers, the best instructors and the best programs that give you that perfect fit. There is a significant gap between the intent behind DO-254 certification and what students eventually end up learning. That’s why it’s important to find the right program structure, in which students can learn the necessary skills around this specific program.

Opting for Training Programs

Training and certification programs are some of the best ways to acquire the skills needed to become adept at DO-254. Since the DO-254 Design Assurance Guidance for Airborne Electronic Hardware guide is a comprehensive one, it’s best to work with the leading training institutions in your area.

You can also opt for a blended online and offline approach, in which case you’re able to gain flexibility when learning the skills necessary. You should be able to feel like you’re prepared to expand your horizon in the domain of avionics after you’ve graduated from the training program.

It’s also important to talk to some of the graduates from the training institute or company. It helps to get a clearer idea about the teaching methodologies leveraged during the program so that you can understand whether it’s a good fit for you.

Finding the Right Instructors

When figuring out where to take your DO-254 training program, you should look over at the instructor’s sheet as well. Instructors with deep experience in avionics, flight patterns, and technical safety domains are better equipped to teach an engaging class. You can also reach out to them via email if you want to ask a few questions before taking the course.

Students can also work with instructors directly, under the training program, and opt for additional lessons on key domains. Since the DO-254 program is an extensive one, it’s critical to master multiple objectives within the domain. The right instructors should be able to provide guidance on the key contents of the overall program.

Following Up With the Right Questions

Students also need to have the ability to follow-up with the right questions, whether they’re opting for a blended course or an offline program. This is key to the program, as students learn best when they’re able to approach the instructors freely. You can also follow up with professors after class is complete, or when the course is over.

Additionally, in the case of a seminar, it’s best to ask questions as and when they arise. This is so that you’re able to have a more open dialogue with your instructors and communicate doubts early on. You can also share questions after the seminar is over by email or webchat features.

Developing Competence in Hardware

A critical component of the DO-254 program is acquiring competency in the hardware space. By having the right skills in the hardware domain, candidates become more well-equipped when they’re out in the field. They’re also able to deliver on key projects while having complete confidence within the field.

Key subject areas such as avionics systems, airline safety, hardware planning, design and infrastructure, testing and more should be covered under a comprehensive training program. Candidates can opt for these comprehensive courses that allow you to review the curriculum early in the process.

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